The World’s Empathy Authority

Mimi Nicklin is a leading authority on human skills in the AI age: a keynote speaker, three time bestselling author, and the founder and CEO of Empathy Everywhere. She is the #1 EQ Keynote Speaker (USA) 2026, #1 Workplace Wellbeing Leader on LinkedIn, Malaysian Female Leader 2024, and was named a Visionary Women Leader 2025 by Executive Outlook. She has trained more than 45,000 leaders and entrepreneurs across more than 30 markets in empathy, emotional intelligence and communication skills and has spoken live on the BBC to 85 million viewers, and shared stages with Bill Gates, Steve Wozniak and Steven Bartlett. Her insights have featured in Forbes, Harvard Business Review, BBC News, ABC News, Fox News and Vogue. Before founding Empathy Everywhere, she spent 16 years in the advertising industry as an Executive Creative Director. Her work is grounded in a clear position: AI can optimize decisions, but it can't build trust, engagement or performance.. She works with organisations including Capgemini, Emirates, SAP, Unilever, Shell and SHRM to develop empathy, emotional intelligence, human skills, communication skills, and collaboration for the AI era. [Read Mimi's full biography]

Empathy Everywhere is a global leadership and empathy consultancy founded by Mimi Nicklin, built on the principle that AI demands stronger human leadership and human skills. As organisations invest in AI, Empathy Everywhere helps leaders and entrepreneurs build the human skills, emotional intelligence and empathetic leadership that turn that investment into performance. It does this through keynotes, masterclasses, webinars and workshops as well as via their Listening Led Leadership programmes grounded in empathy, emotional intelligence, communication skills and collaboration. Its guiding principle is AI + Human skills = ROI (return on investment). Empathy Everywhere also publishes the Empathy Letters, read by 15,000+ people, and runs a female community for entrepreneurs, a global community helping women develop human skills for the future of work. Its mission is to reconnect one million people through empathy and listening.

Mimi is a three time bestselling author whose books make the case that empathy is a performance capability, essential for leaders and entrepreneurs in the AI age. Mimi’s newest book, 40 Ways To Connect With People, unpacks her ALUR Framework into 40 easy, bitesized skills and tips for anyone to connect more deeply and effectively, at work and in life. 40 Ways To Connect With People is available on Amazon (Global) and Amazon India, in print and ebook. Mimi’s leadership book, Empathy at Work, is the updated and expanded edition of her original international bestseller, Softening the Edge. It addresses the $9 trillion global cost of the empathy gap and shows how organisations that lead with empathy and emotional intelligence perform better, retain talent longer and grow faster. Empathy at Work is available on Amazon (Global) and Amazon India and has sold thousands of copies worldwide, in print, ebook and audiobook where available. Explore all of Mimi's books and free resources. Mimi’s next book, The Connection Prescription, launches in early 2027 from New York.

Mimi is a regular voice in the global conversation on empathy, emotional intelligence and human skills in the AI age, with live television appearances across four continents. Mimi is also a regular Columnist in FORM magazine where her Empathy Letters are featured quarterly. Selected features:
● Forbes: How to Lead Gen Z (and Maybe Even Gen Alpha) and How to Be a Mental Health Leader for Your Team
● Harvard Business Review: Flawed Bosses and What It Takes to Lead Across Generations
● ABC News: Connection Crisis with Mimi Nicklin, Talk of Alabama
● BBC News, Fox News and The Independent: BBC News | Fox News | The Independent
● Form Magazine
Media and podcast producers can download Mimi’s media kit from the In the Media page.

Mimi appears regularly on leading business and leadership podcasts, including Harvard Business Review, Lauren LoGrasso and WDHB, discussing empathy, emotional intelligence, communication skills and the humans skills that leaders and entrepreneurs require in the AI age. Her podcast conversations explore why human leadership skills matter now more than ever, and how organisations can build connection and collaboration in the AI era. Listen to Mimi's podcast playlist on YouTube

Event organisers, leaders and entrepreneurs can watch Mimi's keynotes in full on her YouTube keynote playlist. The sessions show how she brings human skills in the AI age to life on stage, combining research with practical tools in empathy, emotional intelligence and communication skills. Watch Mimi's keynote playlist or explore her current keynote topics. Mimi’s Showreel is HERE.

Mimi shares weekly insights on human skills in the AI age, empathy, emotional intelligence and humanleadership with more than 70,000 followers across her social channels. Follow her on LinkedIn, Instagram, YouTube, Facebook and X. Her long form thinking appears weekly on the Empathy Everywhere blog, and her personal letters reach 15,000 readers through the Empathy Letters.

Yes. Mimi travels every week and has delivered keynotes in more than 30 markets across Asia Pacific, the Middle East, Europe and the USA, for organisations including Emirates, Standard Chartered, Dubai Airports and Capgemini. She can join you in person in your home country, or deliver a virtual keynote for global and hybrid audiences. Wherever leaders and entrepreneurs are asking what can AI do for leaders and entrepreneurs, and where human skills must lead, Mimi's keynotes provide a clear, practical answer. Share your event location through the booking form, and the team typically responds within 48 hours.

Mimi's keynote fees depend on the format, location and travel, and the level of tailoring your event requires. Formats include a Signature Keynote, a two hour Curated Masterclass and a 90 minute workshop or webinar Experience. Many organisations treat the keynote as an investment in human skills in the AI age, pairing it with a masterclass or webinar to build lasting communication skills, emotional intelligence and collaboration across their teams. Complete the contact form with your event details and the team will send a tailored quote.

Yes. As the #1 EQ Keynote Speaker (USA) 2026, Mimi tailors her keynote to your event, culture and objectives. Her five current keynotes are The Empathy Algorithm: The Human Advantage AI Can't Compete With; The $9 Trillion Leadership Gap: Why Empathy Is the New Currency; The Connection Prescription: The New Rules for Entrepreneurship, Leadership and Influence; The Human Advantage: The Entrepreneur's Secret to Winning in the AI Era; and The Hidden Secret to Longevity At Work & In Life. Each explores why AI demands stronger human leadership, and how leaders and entrepreneurs can turn empathy, emotional intelligence and human communication skills into measurable performance. She has been described by the Association of Business Psychology as “entirely in a league of her own”. View all keynote topics

Yes. Mimi offers a limited number of advisory and mentorship packages each month for leaders and entrepreneurs who want to strengthen the human skills that matter most in the AI age: empathy, emotional intelligence, communication skills and influence. Clients draw on the same frameworks Mimi has taught to more than 45,000 leaders and entrepreneurs worldwide. Places are limited, so each client receives dedicated time and attention. Contact the team to find out about current availability.

Yes. Human leadership skills matter now more than ever, and through Empathy Everywhere, Mimi offers masterclasses, workshops, webinars and Listening Led Leadership programmes for entrepreneurs, and for leadership teams worldwide. Each programme develops empathy, emotional intelligence, communication skills and human skills for collaboration that complement AI, tailored to your culture and objectives. Organisations including Capgemini, which has booked Mimi four times, Unilever, Coca-Cola, SHRM, SAP, Standard Chartered, Conscious Capitalism, often begin with a keynote and build from there, because AI + Human skills = ROI. Leadership Programmes

AI can analyse data, forecast risk, summarise information and remove routine work, giving leaders and entrepreneurs faster insight and more time. It cannot create connection, guide people through change or inspire a team to perform at its best. These human skills in the AI age determine whether investment in AI delivers results, which is why AI demands stronger human leadership. Mimi explores this in depth in her flagship keynote, The Empathy Algorithm: The Human Advantage AI Can't Compete With. Keynotes page FAQ