The World's #1 Empathy Keynote Speaker (USA, 2026).

A keynote opens the conversation about human skills in the AI age, and many organisations choose to keep it going. Every audience leaves with practical empathy and communication skills tools they can use the next morning, from the ALUR Framework and Mimi's book, 40 Ways To Connect With People and Empathy at Work. Teams who want to build emotional intelligence further can follow with a hands on masterclass or a Listening Led Leadership programme. This is where the return grows, because AI + human skills = ROI (Return on Investment). Work with Mimi BOOKS & RESOURCES

Mimi has flagship keynotes focusing on human skills in the AI age but she tailors every keynote to her audience. Before every event she learns about your people, your culture and your goals, including how AI is changing the way your teams work, and she builds from your own data where you have it. For example, one client asked for the session to reflect their engagement survey and culture framework, and the keynote was built around both. If your team needs to focus on collaboration, communication skills or emotional intelligence, Mimi will tailor the focus to these skills. Your people hear a keynote that speaks directly to their world and workplace.

Mimi Nicklin offers five keynotes, each built around human skills in the AI age and the performance they drive: 1. The Empathy Algorithm: The Human Advantage AI Can't Compete With. Her flagship keynote, a data driven session showing why listening, influence and connection are today's most critical performance capabilities, and why AI demands stronger human leadership. 2. The $9 Trillion Leadership Gap: Why Empathy Is the New Currency. The commercial cost of the global empathy deficit in lost performance, retention and innovation, and the human tools that close it. 3. The Connection Prescription: The New Rules for Entrepreneurship, Leadership and Influence. Why AI + Human skills = ROI, and why business performance starts with how we connect. 4. The Human Advantage: The Entrepreneur's Secret to Winning in the AI Era. How entrepreneurs earn attention, build loyalty and accelerate growth in a noisy, automated market. 5. The Hidden Secret to Longevity At Work & In Life. A proven wellbeing framework for sustained performance, drawn from Mimi's book, The Connection Prescription. Every keynote answers the question leaders and entrepreneurs keep asking: what can AI do for leaders and entrepreneurs, and what must they still do themselves? AI can optimize decisions, but it can't build trust, create connection, or inspire people to perform optimally. Human leadership skills matter now more than ever, so every audience leaves with practical empathy, emotional intelligence, communication skills and collaboration tools that lift team performance from the next day. Each keynote is available as a Signature Keynote, a two hour Curated Masterclass, a 90 minute workshop, or a fireside debate, panel or leadership dialogue, and every title can be tailored to your theme and audience. View Keynotes

Organisations that invest in human skills in the AI age see the difference, and Mimi has many repeat clients. Capgemini has booked Mimi's keynote four times. WPP gave her a perfect score across eight countries, DP World said her session changed their team forever, and SHRM described her as entirely in a league of her own. These results reflect the equation Mimi shares on stage: AI + human skills = ROI. View Testimonials

A keynote from Mimi suits any organisation, association, event or entrepreneur who demands stronger human leadership in the AI era. She regularly opens and closes leadership conferences, association events, entrepreneur events and summits, HR and people events, sales kick offsites, leadership retreats and workshops,, and women's leadership summits. She also speaks to founders, entrepreneurs and specialist audiences such as health and safety professionals. If your people need empathy, emotional intelligence, communication skills and human skills to perform, Mimi’s keynote is built for you.

Yes. Mimi travels every week and delivers keynotes across Asia Pacific, the Middle East, Europe and the USA. Leaders and entrepreneurs in every region are asking the same question: what can AI do for leaders, and what must leaders and entrepreneurs do themselves? Mimi has answered it for organisations including Emirates, Standard Chartered, SAP, Unilever and Conscious Capitalism. Virtual keynotes and webinars are also available for global and hybrid audiences.

Keynote fees depend on the format, the location and travel, and how much tailoring your event needs. Please contact Mim for tailored pricing. Many organisations see the keynote as an investment in human skills in the AI age, often paired with a masterclass, communications skills workshop or emotional intelligence webinar to build collaboration, human skills and emotional intelligence across teams. Share your event details through the booking form and the team will send a tailored quote, usually within two working days.

Demand for keynotes on empathy, emotional intelligence and human skills in the AI age is high, so we recommend booking three to six months ahead. Peak conference seasons book fastest. If your date is closer, still get in touch, because availability sometimes opens at short notice.

Yes. Alongside her keynote, Mimi joins fireside chats, panels, podcasts and interviews. She also leads masterclasses, workshops, webinars and leadership engagement sessions. She is often invited onto panels on AI and leadership, where she makes the case that AI demands stronger human leadership. As part of her social commitment, she also supports NGO and charitable events, and schools and education programmes so please do enquire. Many clients combine a keynote with a panel or a smaller leadership session on the same day. Mimi does not do moderation and she cannot moderate panels.

Every keynote booking starts with a briefing call, where Mimi learns about your audience, your goals and where AI is reshaping your organisation. You then receive a tailored title and abstract, the speaker pack with Mimi's bio and photos, and everything your events team needs to promote the session. Mimi's team stays in touch through the run up, so the day itself feels easy. Mimi has management teams in every region to ensure smooth running and content for your event. She is also willing to collaborate on shared content on various partnerships and scopes including promotional video posts, social media posts or pre event press releases, interviews and podcasts. Signed books and book signings are also available upon request, Books

AI is transforming how leaders and entrepreneurs analyse information, make decisions and manage their time. As it takes on more of the operational and analytical work, it brings the human responsibilities of leadership into sharper focus. Organisations now need clarity on where AI adds value and where leadership must remain human.

What AI can do for leaders and entrepreneurs: AI can analyse performance data in seconds, forecast risk, summarise complex information, draft communication and remove hours of routine work from a leader's week. Used well, it helps leaders and entrepreneurs work faster, with better information, and prepare more thoroughly for the decisions in front of them.

What AI cannot do: AI can optimize decisions, but it can't build trust, create connection, or inspire people to perform at their best. It cannot interpret what remains unsaid in a meeting, guide a team through change, or develop a group of individuals into a team that collaborates by choice. These are the human skills in the AI age, and they determine whether investment in AI translates into performance.

Why AI demands stronger human leadership: Organisations now face a consistent set of tensions: speed and connection, efficiency and engagement, data and judgement. Effective leaders and entrepreneurs understand where AI adds value and where people must lead. This requires empathy, emotional intelligence, communication skills and collaboration, practised consistently. Human leadership skills matter now more than ever, and the return is measurable: AI + Human skills = ROI.

How Mimi Nicklin helps leaders and entrepreneurs build the human advantage: In her flagship keynote, The Empathy Algorithm: The Human Advantage AI Can't Compete With, Mimi draws on research and her work with organisations including Capgemini, Emirates, SAP and Unilever. She shows leaders where AI should lead and where they must. Every audience leaves with practical tools to strengthen the human side of performance. For organisations ready to go further, the keynote opens a Listening Led Leadership programme that develops these skills across leadership teams over time.

• See how a keynote develops into a programme
• Read client stories
• Explore Mimi's Books